HearSay Charitable Trust
HearSay Charitable Trust since 2004
Registered Charity Number 1200556
39-48 Marsham St, Maidstone, ME14 1HH
Enquiries 01622 230765

We're here to give you a helping hand


You have taken the first step on your journey, to improving your mental health, your wellbeing and resolving those unspoken issues or difficulties that are impacting your today.

Whether you have become aware of a need for support or have been going it alone for some time, or have come to a point where you feel you cannot cope alone, we are here for you.

Confidentiality is a cornerstone of counselling, ensuring a safe space for you to share your thoughts and feelings.

Counselling is one of the most effective ways of bringing new perspective to past and present difficulties.

Our BACP registered, qualified counsellors will aim to support you to move forward and make changes you feel you are able to and are realistic to your needs.

Our Counsellors

Within our experienced team of counsellors, we offer various counselling approaches and techniques, responding to the needs, personal circumstances and preferences of the individual; including traditional talking therapy, music therapy, equine therapy, creative counselling methods like working with objects, art and images and therapy with play.

How often have people said “I don’t need counselling”

It takes courage and honesty to reach out for help. We are here to support you.

Seeking counselling is not a sign of failure it is a sign that you have acknowledged there is a problem and you have taken responsibility to change things for the better

What can we help you with?

Abuse, ADD / ADHD, Anger, Autistic spectrum, Anxiety, Bereavement, Depression, Eating Disorders, Family Dynamics, Identity issues, Loss, Obsessions, Personal development, Phobias, Relationships, Low Self-worth, Self-harm, Stress, Women's issues, and work-related issues and other long- term disabilities.

Our counsellors have the skills to support for example:

A young person who is struggling to adapt to secondary school, anxiety and high stress levels
A young person struggling with OCD
An adult experiencing relationship problems with in a family and a recent bereavement
A young person recently diagnosed with ASD the need to understand how it will affect them
The impact of a separation on adults and children
Suicide attempt
The adult who is experiencing a sense of poor self-worth
An adult with anger issues impacting on the family

Initial consultations

Initial consultation is free and in person

Who we support

• Families
• Couples
• Children
• Teenagers
• Adults
• Individuals
• Support for parents with support groups
Boys get sad too - image

What we offer

• Subsidised, accessible counselling rates for everyone.
• Additional concessionary rates for those on benefits.
• Aim to respond to all referrals within 48 hours.
• A proactive response to reduce the risk of crisis
• We are based near the centre of Maidstone
• Our service covers Maidstone and the surrounding areas.
• Parent Support Groups

Who can refer

• Adults can self-refer
• Parents or legal guardian
• Your GP
• Health professionals
• Social services
• Schools
• Other professional agencies, e.g. educational psychologist.

All referrals can be made via our website via the GET in TOUCH

HearSay Trust is committed to equality for all. We will work to ensure that clients experience no form of discrimination or disadvantage in their dealings with the Trust.
Difficult roads can lead to beautiful destinations - image

Difficult roads can lead to beautiful destinations

Our Services

HearSay appreciates that the cost of private counselling can be inaccessible to some people, which can be frustrating to those experiencing difficulties.

The Trust therefore provides subsidised counselling, with additional concessionary rates for those in receipt of benefits.

Our fully qualified, British Association for Counselling and Psychotherapy (BACP) registered counsellors typically provide 6-8 sessions of counselling to clients. Our philosophy is to respond to a client referral by contacting the client within 48 hours.

Equine Therapy

Equine Therapy

Hearsay is pleased to be able to offer Equine Therapy which is suitable for adults as well as children. The service is supported by a qualified Equine Facilitated Learning (EFL),practioner. EFL is a form of learning therapy that incorporates horses and ponies into mental health and well-being treatments.

By working through equine therapy, you can develop skills such as communication, self-control, problem solving and accountability, as well as improving your self-esteem, empathy, flexibility and independence.
The photos above are the horses/ponies that will be supporting you with Equine Therapy

Online Referral Form


    On receipt of the referral form, HearSay will aim to contact you within 24 hours.

    All potential client information on the referral form is confidential and will not be passed to any third party or agency without the express permission of the person(s) to which it pertains under current UK data protection laws (the privacy notice is available in the referral box).

    All clinicians’ notes are confidential and managed under the guidelines set by the British Association for Counselling and Psychotherapy (BACP).

    Our clinicians are currently seeing clients face-to-face in a COVID-safe environment.

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    Contact details

    Telephone 01622 230765 (24 hour voicemail)
    Our counselling room is located at:

    HearSay Charitable Trust
    39-48 Marsham Street
    ME14 1HH
    Monday to Friday 9am - 5pm

    Latest News from Hearsay Charitable Trust

    Tesco Grovegreen Maidstone selects HearSay Charitable Trust

    Tesco Grovegreen Maidstone selected HearSay Charitable Trust to benefit from the sale of second hand books in store during the month of October 2023.HearSay was very grateful to receive the procedes of the sale of the books from Tina Deveron.

    Fun in the sun at the Summer Party!

    With the weather set fine for the day, families gathered to celebrate in the sunshine for Hearsay Trust. Little Fant Farm, Maidstone provided a super venue and with refreshments and face painting for the children - and some of the adults! Much fun was had by all. The samba band created a wonderful rhythm and […]

    Event promotion of the HearSay trust services in the Mall Maidstone

    Event promotion of the HearSay trust services in the Mall Maidstone on 27/5/2023. In the pictures some trustees and some  volunteers plus therapy dog Benny.
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